SMCUs, LLC does facilitate but don’t provide manufacturer’s warranty computer repair services unless we are authorized by the manufacturer, but here are the primary methods of obtaining them service:
If your computer or parts are under warranty;
If your computer, or the component causing the problem, is under warranty, first visit the manufacturer's support website. This is usually the best source of assistance in diagnosing and resolving problems. If the website is unhelpful, or you're not sure what to search for, try contacting the manufacturer's technical support department via e-mail or telephone. Ask, what method do they supply for repairs or replacements. For a list of links to companies, see our Manufacturers Links below.
If your computer or parts are not under warranty;
Even if your warranty has expired, check the company's support Web site. Many vendors have extensive databases, as well as free user support forums, and you will often be able to determine the cause of the problem and the recommended solution. Using these free resources may help you to avoid or reduce the expense of shop repairs. For a list of links to companies, see our Manufacturers Links below.
What if I need to take it to a repair shop, or have non-warranty on-site service?
Contact Us via our contact page we will be happy to provide you with a comprehensive, economical, and calendar friendly solution!
Our Technicians will make repairs or installs hardware or software for you, we will verify that everything is working properly by offering a operational demonstration of your computer before we leave your home. The same practice will apply for off-site repairs.
How to get SMCUs, LLC help:
If you think the problem may be related to SMCUs, LLC services, Contact Us via our contact page, by email at: techsupport@smcus.net, or by phone: (708) 299-4509
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